Specialized Financial Services references
• Steering of a 3-year transformation program aimed at stimulating consumer credits and developing the retail bank’s positioning with the objective of becoming a financial partner for its customers
• Steering of a change management program in HR for a key French player in the area of consumer credits
• Reorganisation of Customer Service Centres (8 in total) for a retail credit specialist
• Implementation of a community for management of a French leader in consumer finance
• Definition of the risk policy (and processes) as part of the launch of a product range in corporate lending for a French bank
• Comparative scenario analysis for the evolution of the management model for the funding activity of a major French bank
• Analysis of strategic development opportunities for a French leader in credits specialized in healthcare professions