Human Resources references
Lean management
• Increase in output capabilities through the implementation of a lean management program for cargo handling operations (1 million tons per year)
• Design and implementation of an organizational matrix including business units, processes, internal communications, and assistance for market specialist
• Client servicing productivity increase, and design of the target organization with a corresponding roadmap for a market specialist
Change management
• Design and implementation through a participatory approach aiming at preparing an e-commerce diversification plan for a B2B food retailer
• Scoping of a project platform, including 25 strategic projects: key issue analysis, project architecture, decision preparation, follow-up on implementation, and communication for a B2B retailer
• Merger of 5 companies and associated restructuring allowing a threefold productivity increase and a return to net profits
Performance monitoring
• Definition of the transformation impacts in the steering and definition of objectives
• Scoping of key reporting needs